Customer Experience

Keeping your Customers Happy is of the Utmost Importance!

Froogal helps you track real-time satisfaction and sentiment of your customers across all touchpoints of customers and provide actionable insights.

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A Feedback System that fits perfectly into your Business!

Powerful Customer Feedback Software and Survey App works the Fastest way to collect real-time and offline feedback from customers, employees and patients. Get detailed and actionable reports that help you build meaningful & delightful relationships with your customers.

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Email & SMS Surveys
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Kiosk Surveys
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iPad & Android Feedback App
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Online Surveys
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Features and Benefits

Interactive

Why paper feedback when we can go digital and make it an interactive experience for the customer? Collect the feedback from customers via online channels and track real time data of how and what the customers are experiencing in terms of the staff, services, and more both via online and offline channels. 

Besides the engagement aspect, win your guests with impressive and interactive feedback forms that not just match your brand identity but also represent your relationship with the customers.

Customizable
NPS
 Feedback Analytics

Create a private and two-way communication channel for quick resolutions while driving better visit frequency and decreased churn rate!

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Have quick insights about the customer feedback received in real-time after every purchase across your business locations.
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Froogal’s platform has helped us right from capturing customers data, building retention and driving engagement. 

Biryanis Rewards Club has been the most successful implementation, helping customers feel the delightful experience with exclusive rewards and benefits      that we have automated using Froogals platform.

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